We're Hiring!
Full-Time Medical Receptionist
Junction Foot & Ankle Group
Midland, Perth WA
Healthcare & Medical – Medical Administration
Join a Friendly, High-Performing Healthcare Team in Midland
Are you an organised, reliable and people-focused receptionist who thrives in a fast-paced environment?
Do you love being the calm, welcoming face of a busy practice while confidently managing competing priorities behind the scenes?
We are looking for a full-time Medical Receptionist to become an integral part of our supportive and highly regarded podiatry practice in Midland.
Why You'll Love Working With Us
At Junction Foot & Ankle Group, we pride ourselves on delivering exceptional patient care in a warm and professional environment.
✔ Work in a respected, established healthcare practice
✔ Be part of a genuinely supportive, friendly and approachable team
✔ Enjoy a positive, fast-paced workplace where your role truly matters
✔ Stability of full-time hours
✔ Flexibility when you need it (every second Friday afternoon off)
✔ Ongoing training and development – medical experience welcome but not essential
We value our team culture and are looking for someone who will contribute positively and grow with us.
About the Role
This is a full-time position based in our Midland clinic.
Training:
You'll receive structured training with daily hours to ensure you feel confident and competent in all aspects of the role.
Flexibility:
Some flexibility is required to assist with team coverage for sick leave (short notice) and annual leave (advance notice).
This is a dynamic role suited to someone who enjoys variety and responsibility.
Key Responsibilities
Provide a warm, professional welcome to every patient
Manage reception and telephone enquiries
Schedule appointments and manage diaries efficiently
Maintain accurate and confidential patient records
Process referrals and claims (Medicare, NDIS, DVA, Workers Compensation)
Liaise with doctors and allied health professionals
Assist with infection control protocols, including instrument sterilisation
Prioritise tasks to ensure smooth daily workflow
About You
We're looking for someone who is:
Highly organised with excellent multitasking ability
Friendly, compassionate and discreet
Calm under pressure
Confident working autonomously
Detail-oriented and proactive
A strong communicator across diverse age groups and backgrounds
Comfortable with computers and learning new systems quickly
Australian permanent resident status is required for this position
Preferred:
Previous administration or customer service experience
Experience in medical or allied health reception – preference will be given to these applicants
Familiarity with practice management software – preference will be given if previous experience with Genie
Who Will Thrive in This Role?
Someone mature, reliable and motivated who takes pride in delivering outstanding service and understands the importance of confidentiality in healthcare.
If you enjoy being part of a close-knit, professional team where your contribution is genuinely valued, we would love to hear from you.